Tyre Response Group Case Study

Overview:

Shenae Gould:

“Tyre Response Group reached out to us in early 2022 to enquire about the certification process, prior to the project commencing in August 2022. The primary reason for the company wanting certification was to implement a quality management system tailored to their needs that would improve their business. In order to develop a meaningful system that would work for the business but also meet the ISO 9001 requirements, a considerable amount of time was spent in the Ascot office with the Tyre Response Group team reviewing what was needed and making amendments where necessary to ensure the documentation was relevant and meaningful. I thoroughly enjoyed working with the whole team at Tyre Response Group as everyone was very welcoming, friendly and helpful. The entire team was focused and committed to the development of their new quality management system, that has now been successfully implemented into their business, and certified to ISO 9001.”

Alan Campbell – Managing Director

“Tyre Response Group used S & J Auditing and Consulting to assist us develop and implement our ISO 9001 management system. As a new business, our priority was on an effective use of time and resource. Our consultant Shenae was incredibly helpful and very easy to work with allowing us the time to prepare documentation and demonstrate our capabilities and processes. Shenae was engaged and willing to work around our busy schedules to achieve the dialogue needed to ensure our system was sufficiently well structured. It has been a joy working with both Shenae and Scott, and whilst the business was awarded our certification with no follow up actions, the benefit of having a robust system that is practical and comprehensive is the greatest benefit.”

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